§ 1. Definitions
Price - the Product price visible in the Online Store, including all price components, including VAT, excluding delivery costs.
Contact form - a form available on the website web3army.dev allowing to send a message to the Service Provider.
Order Form - a form available on the website web3army.dev allowing to place the Order.
Client - a person who uses the Online Shop's functionalities and intends to conclude or has concluded a Sales Agreement with the Service Provider.
Consumer - a natural person who makes a legal transaction with the entrepreneur not directly related to its business or professional activities.
Product - a physical or digital product or service available in the Online Shop, which is the subject of the Sales Agreement between the Client and the Service Provider.
Terms and Conditions – these terms and conditions for the Online Shop.
Online Shop - the Service Provider's online shop operating at web3army.dev.
Service Provider – FULLSTAK SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Pawła VI 1 Szczecin 71459 Szczecin ,
Sales Agreement – the Product's sales agreement concluded between the Client and the Service Provider via the Online Shop.
Electronic service - a service provided electronically by the Service Provider to the Customer via the Online Shop.
Customer - a natural person, a legal person or an organizational unit without legal personality, which is granted legal capacity by the act, using the Electronic Service.
Order – the Client's declaration of will constituting an offer to conclude the Sales Agreement for the Product with the Service Provider.
§ 2. General provisions
These Terms and Conditions define the conditions for the conclusion of the Products' Sales Agreements and the procedure for handling complaints and conditions for withdrawal from the Sales Agreements, as well as the types and scope of services provided electronically by the online shop operating at web3army.dev, the rules for the provision of these services, the conditions for the conclusion and termination of electronic services agreements.
Each Customer, upon undertaking to use the Online Shop services web3army.dev, shall be obliged to comply with the provisions of these Terms and Conditions.
§ 3. Conclusion of the sales agreement
The Online Shop web3army.dev sells Products via the Internet.
The Products are free from physical and legal defects. The Service Provider provides a 1-months warranty for the Products.
The information contained on the website of the Online Shop do not constitute an offer within the meaning of the provisions of the applicable law. By placing an Order, the Client submits to the Service Provider an offer to purchase the specified Product under the conditions specified in the Product's description in the Online Shop.
The Product prices visible in the Online Shop include all the price components, including VAT, excluding delivery costs.
The price of the Product visible on the website of the Online Shop is binding at the time of the Client placing an Order. Any changes in the Product prices in the Online Shop, including promotions and discounts, which occur after the date of placing the Order, shall not affect the price determined in the Order placed by the Client.
The Orders may be placed online by completing the Order Form.
The condition for placing the Order in the Online Shop by the Client is creating a Client's account in the Online Shop, getting acquainted with the Terms and Conditions and accepting their provisions when placing the Order.
If the Service Provider is forced, before the implementation of the Sales Agreement, for reasons beyond his control, to change the material conditions of the Sales Agreement with the Client, he shall immediately notify the Client thereof.
The Client is obliged to immediately inform the Service Provider about his decision. The processing of the Order shall be suspended until the Client informs the Service Provider.
In the event of withdrawal from the Sales agreement on the basis of point 9 above or if the Service Provider cancels the provision of the Sales Agreement for reasons beyond the control of the Client, the Client shall be entitled to an immediate refund of the entire amount paid to the Service Provider.
§ 4.
The Sales Agreement shall be concluded upon the Client's placing an Order (clicking the "Order and pay" button or another button of similar meaning), unless otherwise indicated in the Product description in the Online Shop.
After placing the Order, the Service Provider immediately confirms its receipt and acceptance of the offer by sending an e-mail to the address specified by the Client in the Order Form.
Each Sales Agreement will be confirmed by a relevant confirmation of purchase, which will be attached to the Product and/or sent by e-mail to the Client's e-mail address provided in the Order Form.
§ 5. Method of payment
The method of payment of the Price and the costs of delivery of the Products shall be determined by the Service Provider in the Online Shop.
In the case of payment through the electronic system of payment, the Client pays before the Order is processed. The electronic system of payment allows to pay by credit card or by instant bank transfer from selected Polish and foreign banks.
If, at the Client's choice, the payment of the Price and costs of delivery of the Products is made through a payment service Provider, then the Client shall be required to accept the terms and conditions of the given Provider before making the payment.
Sales agreement will be performed only after the Price has been paid.
§ 6. Product complaint
The basis and scope of liability of the Service Provider to the Client is set out in the Civil Code of 23 April 1964.
The complaints concerning the Product should be sent by the Client to the Service Provider by e-mail to the following address: artur@fullstak.pl. or in writing to the Service Provider's address indicated in §1.9 of the Terms and Conditions
The complaint should include as much information and circumstances relating to the subject of the complaint as possible, in particular the type and date of the occurrence of irregularities and contact details.
The Service Provider shall respond to the Client's request immediately, no later than within 14 days from the date of complaint.
In the case of a complaint from a Client who is a Consumer or an entity referred to in §7.9 of the Terms and Conditions - failure to consider the complaint within 14 days of its submission is tantamount to its acceptance.
The reply to the complaint shall be provided in accordance with the communication channel indicated by the Client in the complaint.
§ 7. Right of withdrawal from the agreement
Subject to sec. 7 below, the Client has the right to withdraw from the Sales Agreement without giving any cause within 14 days from the date of conclusion of the Sales Agreement.
In order to exercise the right to withdraw from the Sales Agreement, the Client must inform the Service Provider of his decision.
In order to withdraw from the Sales Agreement, the Client may use the template form of withdrawal, which constitutes the appendix to the Terms and Conditions.
In order to meet the deadline for withdrawal, it is sufficient for the Client to send information about the withdrawal from the Sales Agreement to the address artur@fullstak.pl or in writing to the Service Provider's address indicated in §1.9 of the Terms and Conditions before the expiry of the deadline for withdrawal.
The Service Provider will refund to the Client all the payments received from the Client immediately, but no later than 14 days from the date on which the Service Provider was informed about the withdrawal from the Sales Agreement.
The Service Provider will refund the payment using the same methods of payment that were used by the Client to pay for the Order, unless the Client has agreed otherwise.
The right of withdrawal from the Sales Agreement applies to both the Service Provider and the Client, if the other party to the agreement fails to perform its obligations within a strict deadline.
An entrepreneur conducting a sole proprietorship (this paragraph does not apply to commercial companies) shall be protected by the relevant legal provisions, provided that the Sales Agreement or Electronic Services agreements, concluded with the Service Provider, are not of a professional nature.
The entrepreneur, referred to in point 9 above, shall lose his consumer protection rights in the event that the Sales Agreement he has concluded with the Service Provider is of a professional nature, which results in particular from the subject of the economic activity performed by this entrepreneur, made available on the basis of the codes of Polish Classification of Activity.
§ 8. Type and scope of electronic services
Provision of Electronic Services to the Customers of the Online Shop takes place under the conditions specified in the Terms and Conditions.
The Service Provider shall have the right to place advertising content on the website of the Online Shop. This content constitutes an integral part of the Online Shop and the materials presented therein.
§ 9. Conditions for the provision and conclusion of the electronic services agreements
Provision of Electronic Services by the Service Provider is free of charge.
§ 10. Complaints concerning the provision of electronic services
Complaints concerning the provision of Electronic Services through the Online Shop may be submitted by the Client via e-mail to the following address: artur@fullstak.pl or in writing to the Service Provider's address indicated in §1.9 of the Terms and Conditions
The complaint should include as much information and circumstances relating to the subject of the complaint as possible, in particular the type and date of the occurrence of the irregularities and contact details.
The Service Provider shall respond to the Client's request immediately, no later than within 14 days from the date of complaint.
In the case of a complaint from a Client who is a Consumer or an entity referred to in §7.9 of the Terms and Conditions - failure to consider the complaint within 14 days of its submission is tantamount to its acceptance.
The reply to the complaint shall be provided in accordance with the communication channel indicated by the Client in the complaint.
§ 11. Intellectual property
All the content posted in the Online Shop enjoy copyright protection and is the property of the Service Provider.
Any use by anyone, without the express written consent of the Service Provider, of any of the elements comprising the content of the Online Shop, shall constitute an infringement of the Service Provider's copyright and shall result in civil and criminal liability.
§ 12. Final provisions
The agreements concluded through the Online Shop shall be concluded in accordance with the Polish law.
In the event that any part of the Terms and Conditions is incompliant with the applicable law, the relevant provisions of Polish law shall apply in place of the questioned provision of the Terms and Conditions.
Any disputes arising from the Sales Agreements between the Service Provider and the Consumers will be settled primarily by means of negotiations, with the intention to settle the dispute amicably, taking into consideration the act on extrajudicial resolution of consumer disputes. However, if this would not be possible or would be unsatisfactory to either party, the disputes shall be resolved by the competent common court, in accordance with point 4 of this paragraph.
The Client who is a Consumer shall also have the right to use extrajudicial dispute resolution, in particular by submitting, after the completion of complaint procedure, a request for mediation or request for the case to be considered by a court of conciliation (application can be downloaded from the website: http://www.uokik.gov.pl/download.php?plik=6223). The list of Permanent Consumer Arbitration Courts operating at Regional Inspectorates of Trade Inspection is available at: http://www.uokik.gov.pl/wazne_adresy.php#faq596. The Consumer may also use the free assistance of a county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection. The extrajudicial settlement of claims after the completion of complaint procedure is free of charge.
In order to resolve the dispute amicably, the Consumer may, in particular, submit a complaint via the ODR (Online Dispute Resolution) platform, available at: http://ec.europa.eu/consumers/odr/